Frequently Asked Questions
Everything you need to know about your Treasure Keeper experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to initiate a refund or a size exchange.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend measuring a similar item from your wardrobe to ensure a perfect fit before purchasing.
Are your materials ethically sourced?
At Treasure Keeper, we prioritize sustainability. 90% of our collections are made from organic cotton, recycled polyester, or responsibly sourced leather from gold-certified tanneries.
Can I track my shipment in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.